This Toyota has a standout service department compared to ALL the other Toyota service departments. They are able to book any service appointments within a week. Today I phoned for a service appointment time as I had mistakenly gone past the required kilometers. That's my bad, but that's a different subject. I needed immediate service. I was given dates that were nearly 3 weeks down. BRUTAL!!! I think that is too long. If i'm wrong, then i'm wrong I guess. I phoned Langley, Abbotsford, and Surrey and got nothing better than 3 weeks. Disappointed. I need to use my truck and it's high mileage use. I decided to try the Chilliwack dealership, and I found a new home for my Tacoma! So happy I called. Huge dealership. So much space. Easy to find. They took me in the same day!! I already have it serviced!! I was hoping for a week or so, but they took me in within 2 hours of my phone call. Super nice staff. The service advisor told me their shop can usually book within a week on average. I understand I may have been lucky with a same day appointment, but 1 week is more agreeable. They will have my trucks business for good.
Best car buying experience ever. Mostly like buying a car from a friend. Only little bit of sales.
I began to take my 1996 Honda Accord to Valley Toyota in 2017 because of some negative issues with the local Honda service center. A major repair (seized front braking assembly) as well as two oil changes and a minor repair later, I am completely satisfied with the courtesy and thoroughness of their service department personnel, as well as with the cost of the servicing itself.
Great! The cost of service came in slightly under what I expected.
They all did a greater job.Thank you
Great service and people! Thank you!
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