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Recall Inquiries

Recall Information and Safety Campaign

Toyota is committed to developing technologies that offer unsurpassed driving experience while also offering the very best in safety. To this end, it may become necessary from time to time that a repair may need to be performed or a component may need to be replaced to help maintain the quality and safety of your Toyota. When this occurs Toyota will do their best to contact you via mail to notify you that your vehicle is subject to a recall or safety campaign.

You can also fill out the form below and our dedicated Service Department staff will conduct a search to see if your vehicle is the subject of a recall or safety campaign. Our expert staff will then follow up with you and if your Toyota is the subject of one of these, they will explain to you the work that needs to be done, the time required to complete this work, and schedule a convenient time for you to get the work to be done.

These repairs are done at no cost to you.


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    Campaign Definitions

    Safety Recall Campaign (SRC)
    In accordance with the requirements of the Canadian Motor Vehicle Safety Act, when Toyota has determined that either a defect or a non-compliance with a Canadian Motor Vehicle Safety Standard which relates to motor vehicle safety exists in your vehicle, a Safety Recall Campaign is launched. The inspection and/or repair required under a Safety Recall Campaign will be performed at no charge to the vehicle owner.

    Limited Service Campaign (LSC)
    The purpose of a Limited Service Campaign is to offer vehicle owners an inspection and/or repair at no charge for a limited period of time in order to address a non-safety product or technical issue. Toyota encourages customers to take advantage of all Limited Service Campaigns prior to their expiration date.

    Warranty Enhancement Program (WEP)
    The purpose of a Warranty Enhancement Program is to inform customers that Toyota has enhanced the warranty coverage (time and/or mileage) on a vehicle component to further enhance customer satisfaction. Warranty Enhancement Programs have a time and/or mileage limit and a specified condition for eligibility.